Program Applications Specialist
Duties and program responsibilities include the following:
Performs administrative work related to the management of the Decentralized Hospital Computer Program (DHCP), Veterans Health Information System and Technology Architecture (VISTA), and MAS core software packages. Performs administrative work related to personnel and customer service training, planning/analysis of patient processing programs, special project support (data generation) and related committee activities. Serves as the coordinator for automated data processing systems that are used by this service, and other services (i.e., Admissions/Discharge/Transfer, Scheduling, Non-VA Purchased Care, AIME, Gains & Losses statistical tracking, HINQ Record Tracking, Patient Treatment File, etc.). Serves as the MAS ADP Training Coordinator for service specific and cross-service training needs. Upon request of MAS management, assists in creating specialized reports that are utilized by management for budget preparation (e.g. workload reporting pertaining to uniques, visits, encounters, admissions, discharges, etc.). Serves as the organization's expert in developing VISTA file manager (fileman) templates to access data and providing data reports directly to executive leadership. Participates on committees to serve as a subject matter expert interpreting data and/or recognized trends in data; serves as MAS representative on the Data Validation, Information Manager (IM) Council, Wait List Work Group and other local system committees. Assigns VISTA menu options and keys to authorized users, following established guidelines and Standard Operating Procedures; facilitates Veteran identification change requests (name changes, sex, date of birth, social security number); communicates with the national identity management team to facilitate changes to Veteran identity. Trains end-users in the use of the VISTA Ad Hoc report package; trains end-users in the use of the VISTA Ad Hoc report package; troubleshoots end-user VISTA problems relating to MAS VISTA package products. Helps facilitate operating and authorized bed level changes by preparing necessary bed letter documentation and then processing approved requests, utilizing the Department of Veterans Affairs (VA) National Bed Control System. Validates the accuracy of, and makes corrections to, the Gains and Loss (G&L) hospital statistical reports; creates Hospital Ward locations as needed; assigns beds to hospital ward locations; creates treating specialties and teams, etc. Responsible for maintaining a monthly system-wide internal data report, which identifies both inpatient and outpatient statistics. Serves as Acting Chief, Data Quality Section in the absence of the Chief, Data Quality Section. Responsible for participating in emergency management planning activities (disaster drills) conducted at the medical center. He/she may be required to help train staff on how to properly enter patient demographic information into the VISTA database (registrations) or facilitate the entry of this data. Promotion Potential:
Selection may be made at the GS-09 or GS-11 grade level. The selectee for the lower grade may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at the lower grade level does not guarantee promotion to the full performance level. The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. See more below Work Schedule:
M-F 8:
00am-4:
30pm Telework:
Ineligible Virtual:
This is not a virtual position. Position Description/PD#:
Program Applications Specialist/PD573-03616-A Promotion Potential:
The GS-09 grade is a developmental position which composes a career ladder structure that will target to the full performance level position described above. The incumbent generally performs the duties as outlined in the full performance level position but will do so under modified circumstances and increased supervision as indicated below. Advancement to the full performance level is not guaranteed and may be recommended only after it has been determined that the incumbent meets all regulatory and statutory requirements, is satisfactorily progressing in the training, is successfully performing the currently assigned range of duties as outlined in the next level target position and can assume expanded duties and responsibilities with greater independence. Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/09/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. After meeting the time-in-grade requirement as applicable, you may qualify based on your experience and/or education as described below:
For the GS-09:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Qualifying specialized experience includes:
Implementing VHA regulations, policies and procedures in all areas of Medical Administration Service (MAS). Using MAS programs, business/workflow processes, and having a comprehensive knowledge of the mission and goals of the medical center's health care delivery system. Working staff work-methodology to perform routine review and appraisal or reports for service programs. Working performance management/measurement methods and tools to provide statistical reports for the operating systems within the service. Integrating new and emerging information technology within a medical business. Providing advice, guidance, and recommendations to management and other technical specialists on integration issues. Relaying new workflow process integrated with suggested software solutions to alleviate short term software deficiencies. Working business metadata that allows the ability to provide information related to continued business operations and external requests such as the Joint Commission, SOARS, and other internal audits. Using PIMS and VISTA software to assist with entry transactions on data needs and providing management with reports about any of the clinical or administrative data elements contained throughout the Medical Center. OR, Education:
To qualify based on education for this grade level you must have completed 2 years of progressively higher level graduate education leading to a master's degree or master's or equivalent graduate degree (Transcripts Required). OR, Combination:
Applicants may also combine education and experience to qualify at this level through a combination of specialized experience and education beyond 1 year of graduate-level education. For the GS-11:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Qualifying specialized experience includes:
Serving as functional user of Patient Information Management System (PIMS) core package. Performing administrative work related to the management of the Decentralized Hospital Computer Program (DHCP), Veterans Health Information System and Technology Architecture (VISTA), and MAS core software packages. Developing VISTA file manager (Fileman) templates to access data and providing data reports directly for executive leadership or in response to Action Items. Providing technical support to end-users both in and outside of MAS. Conducting Beta Tests, in concert with IRM, newly developed software patches prior to National release. Liaising with outside vendors on commercially procured data processing tools for MAS. OR, Education:
To qualify based on education for this grade level you must have completed 3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree OR, Combination:
Applicants may also combine education and experience to qualify at this level through a combination of specialized experience and education beyond 2 years graduate education leading to a master's or equivalent graduate degree. You will be rated on the following Competencies for this position:
Attention to DetailComputer SkillsPlanning and EvaluatingTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary. However, there may be some walking, standing, bending, carrying of light items, or driving an automobile. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Performs administrative work related to the management of the Decentralized Hospital Computer Program (DHCP), Veterans Health Information System and Technology Architecture (VISTA), and MAS core software packages. Performs administrative work related to personnel and customer service training, planning/analysis of patient processing programs, special project support (data generation) and related committee activities. Serves as the coordinator for automated data processing systems that are used by this service, and other services (i.e., Admissions/Discharge/Transfer, Scheduling, Non-VA Purchased Care, AIME, Gains & Losses statistical tracking, HINQ Record Tracking, Patient Treatment File, etc.). Serves as the MAS ADP Training Coordinator for service specific and cross-service training needs. Upon request of MAS management, assists in creating specialized reports that are utilized by management for budget preparation (e.g. workload reporting pertaining to uniques, visits, encounters, admissions, discharges, etc.). Serves as the organization's expert in developing VISTA file manager (fileman) templates to access data and providing data reports directly to executive leadership. Participates on committees to serve as a subject matter expert interpreting data and/or recognized trends in data; serves as MAS representative on the Data Validation, Information Manager (IM) Council, Wait List Work Group and other local system committees. Assigns VISTA menu options and keys to authorized users, following established guidelines and Standard Operating Procedures; facilitates Veteran identification change requests (name changes, sex, date of birth, social security number); communicates with the national identity management team to facilitate changes to Veteran identity. Trains end-users in the use of the VISTA Ad Hoc report package; trains end-users in the use of the VISTA Ad Hoc report package; troubleshoots end-user VISTA problems relating to MAS VISTA package products. Helps facilitate operating and authorized bed level changes by preparing necessary bed letter documentation and then processing approved requests, utilizing the Department of Veterans Affairs (VA) National Bed Control System. Validates the accuracy of, and makes corrections to, the Gains and Loss (G&L) hospital statistical reports; creates Hospital Ward locations as needed; assigns beds to hospital ward locations; creates treating specialties and teams, etc. Responsible for maintaining a monthly system-wide internal data report, which identifies both inpatient and outpatient statistics. Serves as Acting Chief, Data Quality Section in the absence of the Chief, Data Quality Section. Responsible for participating in emergency management planning activities (disaster drills) conducted at the medical center. He/she may be required to help train staff on how to properly enter patient demographic information into the VISTA database (registrations) or facilitate the entry of this data. Promotion Potential:
Selection may be made at the GS-09 or GS-11 grade level. The selectee for the lower grade may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at the lower grade level does not guarantee promotion to the full performance level. The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. See more below Work Schedule:
M-F 8:
00am-4:
30pm Telework:
Ineligible Virtual:
This is not a virtual position. Position Description/PD#:
Program Applications Specialist/PD573-03616-A Promotion Potential:
The GS-09 grade is a developmental position which composes a career ladder structure that will target to the full performance level position described above. The incumbent generally performs the duties as outlined in the full performance level position but will do so under modified circumstances and increased supervision as indicated below. Advancement to the full performance level is not guaranteed and may be recommended only after it has been determined that the incumbent meets all regulatory and statutory requirements, is satisfactorily progressing in the training, is successfully performing the currently assigned range of duties as outlined in the next level target position and can assume expanded duties and responsibilities with greater independence. Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/09/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. After meeting the time-in-grade requirement as applicable, you may qualify based on your experience and/or education as described below:
For the GS-09:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Qualifying specialized experience includes:
Implementing VHA regulations, policies and procedures in all areas of Medical Administration Service (MAS). Using MAS programs, business/workflow processes, and having a comprehensive knowledge of the mission and goals of the medical center's health care delivery system. Working staff work-methodology to perform routine review and appraisal or reports for service programs. Working performance management/measurement methods and tools to provide statistical reports for the operating systems within the service. Integrating new and emerging information technology within a medical business. Providing advice, guidance, and recommendations to management and other technical specialists on integration issues. Relaying new workflow process integrated with suggested software solutions to alleviate short term software deficiencies. Working business metadata that allows the ability to provide information related to continued business operations and external requests such as the Joint Commission, SOARS, and other internal audits. Using PIMS and VISTA software to assist with entry transactions on data needs and providing management with reports about any of the clinical or administrative data elements contained throughout the Medical Center. OR, Education:
To qualify based on education for this grade level you must have completed 2 years of progressively higher level graduate education leading to a master's degree or master's or equivalent graduate degree (Transcripts Required). OR, Combination:
Applicants may also combine education and experience to qualify at this level through a combination of specialized experience and education beyond 1 year of graduate-level education. For the GS-11:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Qualifying specialized experience includes:
Serving as functional user of Patient Information Management System (PIMS) core package. Performing administrative work related to the management of the Decentralized Hospital Computer Program (DHCP), Veterans Health Information System and Technology Architecture (VISTA), and MAS core software packages. Developing VISTA file manager (Fileman) templates to access data and providing data reports directly for executive leadership or in response to Action Items. Providing technical support to end-users both in and outside of MAS. Conducting Beta Tests, in concert with IRM, newly developed software patches prior to National release. Liaising with outside vendors on commercially procured data processing tools for MAS. OR, Education:
To qualify based on education for this grade level you must have completed 3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree OR, Combination:
Applicants may also combine education and experience to qualify at this level through a combination of specialized experience and education beyond 2 years graduate education leading to a master's or equivalent graduate degree. You will be rated on the following Competencies for this position:
Attention to DetailComputer SkillsPlanning and EvaluatingTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary. However, there may be some walking, standing, bending, carrying of light items, or driving an automobile. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$52,905 to $83,210 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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